Policy
Rate: We have recently revised our rates, please call or email to get the current rate.
Deposit: a 50% deposit is required to secure your session time. Your deposit is based on the booked time and does not include extras such as piano tuning. The deposit is non refundable however can be applied to a different date with 2 weeks notice.
Payment: the balance of your bill is due at the end of each session. You can pay by check, cash, Venmo, Chase Quick Pay, PayPal and credit card. There is a $50 fee for a returned check.
Piano Tuning: Tunings are $160/ tuning and are typically done the day of the session.
Files: Your balance must be paid in full before receiving session files. You will need to bring a hard drive to the session to transfer your files to. You may bring a USB or Thunderbolt drive - the faster the better since you will be charged studio time for the file transfer. Once you leave with your files, Big Orange Sheep is no longer responsible for the storage of your files. We keep stuff as long as we can so if you run into a problem don’t hesitate to call, we may still have those files!
Billable Hours: Your session starts at the session start time or when the engineer is responding to requests from you or your band, which ever come first. If you happen to be late, you will still be billed from the session start time. File transfers, bounces, edit requests, or any other time the engineer is working on your project is subject to billing.
Setup: For tracking sessions it is advisable for the musicians to arrive early to get instruments setup and make sure the setup is correct. Typically 1/2 hour to 45 minutes is plenty. When arriving early, be mindful that the engineer is not at your full disposal until the session starts.
Food/Beverage: Food is only permitted in the lounge. Drinks with lids are permitted in the studio.
Lost Items: Big Orange Sheep is not responsible for items left behind however, we do our best to save these items for whoever left them. We will under no circumstances ship or deliver an item to you.
Deposit: a 50% deposit is required to secure your session time. Your deposit is based on the booked time and does not include extras such as piano tuning. The deposit is non refundable however can be applied to a different date with 2 weeks notice.
Payment: the balance of your bill is due at the end of each session. You can pay by check, cash, Venmo, Chase Quick Pay, PayPal and credit card. There is a $50 fee for a returned check.
Piano Tuning: Tunings are $160/ tuning and are typically done the day of the session.
Files: Your balance must be paid in full before receiving session files. You will need to bring a hard drive to the session to transfer your files to. You may bring a USB or Thunderbolt drive - the faster the better since you will be charged studio time for the file transfer. Once you leave with your files, Big Orange Sheep is no longer responsible for the storage of your files. We keep stuff as long as we can so if you run into a problem don’t hesitate to call, we may still have those files!
Billable Hours: Your session starts at the session start time or when the engineer is responding to requests from you or your band, which ever come first. If you happen to be late, you will still be billed from the session start time. File transfers, bounces, edit requests, or any other time the engineer is working on your project is subject to billing.
Setup: For tracking sessions it is advisable for the musicians to arrive early to get instruments setup and make sure the setup is correct. Typically 1/2 hour to 45 minutes is plenty. When arriving early, be mindful that the engineer is not at your full disposal until the session starts.
Food/Beverage: Food is only permitted in the lounge. Drinks with lids are permitted in the studio.
Lost Items: Big Orange Sheep is not responsible for items left behind however, we do our best to save these items for whoever left them. We will under no circumstances ship or deliver an item to you.